Thank you for your patience. Upon reviewing your case, we have identified an issue with your KYC process for the Bybit Card application. Please reply to the email regarding case number #15651289 with the required information so that we can proceed with the verification process. Additionally, kindly check your spam or junk folder for any emails from complianceops@bybit.com. Please let me know if you didnt received it, so I could re-inform the specialzied team to resent you again Once the verification process is complete, we will proceed with addressing your inquiry.