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去年年底就已经取消续费了，今天居然收到邮件要给我重开
Your service on LAX2Z019 is being recreated
Dear VirMach Customers,
To avoid continued delays on the matter, we will be recreating all services on LAX2Z019. The following will occur for all active services
You will receive a 365 day (one year) service extension which should meet or exceed the SLA credits owed.
You will receive a welcome email with your new service details (in the coming days.)
If you had important data on the previous service, and do not have backups of your own, contact us to place you on a queue. We'll place you on the queue, close the ticket, and contact you if a backup is found in the future. There is unfortunately a low likelihood of a backup being available given the circumstances of the catastrophic failure(s.) If by next week, there are any other issues, please feel free to contact us. If your service was cancelled or not renewed, in some cases manual intervention may be required.
We do sincerely apologize for the continued delays and lack of communication.
-The VirMach Team
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