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Dear Customer,
You are receiving this email because you currently have a pending Black Friday 2022 order with us, in either Singapore and/or New York.
We have to inform you that, unfortunately, these orders will be further delayed, till 17th January. Please note that your billing starts on the date your server is delivered, so you do not lose any paid time.
Due to unforeseen delays with logistics in the past holiday season, we have been unable to set up everything to the point where we would feel comfortable setting up customers on the new equipment. We are confident that we will be able to meet the new ETA, and most likely provision much earlier.
Should you no longer want to wait, you can request a full refund for your pending order.
Please accept our sincerest apologies for the inconvenience.
Kindest Regards,
Your HostHatch team
尊敬的客户，
您收到这封电子邮件是因为您目前在新加坡和/或纽约有一个待处理的 2022 年黑色星期五订单。
我们必须通知您，不幸的是，这些订单将进一步延迟至 1 月 17 日。请注意，您的账单从服务器交付之日开始计算，因此您不会损失任何付费时间。
由于在过去的假日季节物流出现意外延误，我们无法将一切设置到让客户在新设备上安心的程度。我们相信我们将能够满足新的 ETA，并且很可能更早地提供。
如果您不想再等待，您可以为您的待处理订单申请全额退款。
对于给您带来的不便，请接受我们最诚挚的歉意。
最诚挚的问候，
您的 HostHatch 团队 |
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发表于 2023-1-2 11:25:57