Hi Sieben,
It has come to our attention that at least one .IM domain recently registered with your account has not undergone the correct verification and as a result has been underpaid.
Further payment is required to retain this domain name for the period registered.
Please contact our dedicated support number on +61 8 9422 0821 in order to secure your .IM domain.
The following domains are affected: zo.im
Failure to make payment will result in the deletion of the domain on January 3rd 2018, however a refund will be provided for any payment previously made for this domain registration.