KT更新了服务器用途管理的规章（主要针对滥用政策）
Dear Resellers,We had updated our abuse policy as following, If you have any questions please contact: kpp@krypt.com。
DMCA/Copyright violation websites
Louis Vuitton counterfeit websites
Automatic cancel
LV won a $32 million lawsuit against a hosting provider. The provider failed to take down the copyright violation sites in a timely manner.
Swiss watch counterfeit websites
1st violation – Warn to remove in 3 hours, if they don’t then disable
2nd violation – Ports filtered but server can be access to remove offending content
3rd violation - Cancel
Hosting copyrighted private game servers
1st violation – Inform customer to remove and disable
2nd violation – Reformat
3rd violation - Cancel
Other counterfeit sites
1st violation – Warn for 24hrs to remove the site
2nd violation – Block port 80 and inform customer to remove site.
3rd violation – Block port 80 and inform customer to remove site.
4th violation - Disable on switch and offer reformat with backup if they want it.
5th violation - Format (allow backup charging $50)
P2P copyright violations per week.
Any violation warn customer of our policy and inform them to remove content. If they do not reply disable for 24hrs
5+ violations in a week. disable/warn
5+ violations in a week. disable 24hrs/ suggest format
5+ violations in a week. format (allow backup charging $50)
SPAM
Spamhaus SBL and UCEProtect Listings
Disable and probably cancel in a case by case manner
Senderbase high daily magnitude and poor reputations
Warn and expect complaints to be lower
Block SMTP and warn customer of potential cancellation
Scanning
Outside scanning towards our customers
IP’s may be blocked depending on severity and customers will need to respond immediately to avoid disruption of service
Customers scanning outside
IP’s may be blocked depending on severity and customers will need to respond immediately to avoid disruption of service
1st offense – let customer attempt to clean up
2nd offense – notify customer to clean up
3rd offense - notify customer to clean up
4th offense - strongly suggest reformat if customer still can not find root cause of scanning attempts
5th offense - disable and format (allow backup charging $50)
Rate on how many complaints:
5+ violations in a week. warn customer to clean up
5+ violations in a week. warn and suggest format if customer still can not find root cause of complaint
5+ violations in a week. format (allow backup charging $50)
Customers scanning internal IPs that aren’t customers – ie 192.168.x.x or 10.x.x.x – probably Conflicker or malware
1st offense – Warn customer to remove the malware
2nd offense – disable 24hrs/warn
3rd offense - disable/block port
4th offense - disable/block port
5th offense - Format
Phishing Complaints
1st violation – warn for 24hrs to remove the site
2nd violation – block port 80 (if applicable) and inform customer to remove site.
3rd violation – block port 80 (if applicable) and inform customer to remove site.
4th violation - disable on switch and offer reformat with backup if they want it.
5th violation - format (allow backup charging $50)
Up DDOS to Inbound /Outbound DDoS
1st violation - disable and notify customer. Apply filter if applicable.
2nd violation - disable/apply filter. enable at customer request.
3rd violation - disable for 24hrs/apply filter
4th violation - disable/possible format
5th violation - format (allow backup charging $50)
Formats are offered and suggested if the customer can not fix the issue in a timely manner.
Krypt Team
亲爱的经销商，
我们更新了服务器用途管理的规章，请阅读以下内容。如果有什么问题可以联系我们kpp@krypt.com, 谢谢！
DMCA/违反版权网站
假冒路易威登网站
即时停用
路易威登公司在一个诉讼中赢取一个服务器供应商三千万美金，原因是服务器供应商没有及时删除假冒路易威登的网站
假冒瑞士表网站
第一次— 警告并给予3个小时的时间清除内容， 如果没有在给予时间内清除，封锁端口
第二次— 移交VE的名单144，如果被接受，即时封锁端口
第三次—删除
私人游戏服务器
第一次—警告给予时间清除内容或者封锁端口
第二次—格盘
第三次—停用
其他相关违反法律的网站
第一次—警告并给予24小时清除网站
第二次—封锁端口80， 给予客户时间清除网站
第三次—封锁端口80， 给予客户时间清除网站
第四次—封锁交换机，给予备份数据时间如果客户有需要
第五次—格盘 （收取$50美金费并用给予时间备份数据）
P2P 违反版权（每周）
任何网站存储违反我们公司规定内容的如警告后没有回复，即时停机24小时。
一个礼拜违反5次以上，封锁或者停机
一个礼拜违反5次以上，停机24小时或者建议重新格式化
一个礼拜违反5次以上， 重新格式化（收取$50美金费并用给予时间备份数据）
垃圾邮件
Spamhaus SBL以及UCEProtect 名单
酌情停机
日发信量高以及发送成功率低者
警告并且期望投诉减少。
封锁SMTP管道以及酌情停机
Scanning
客户遭到外网scanning
IP酌情封锁，客人需要及时反馈技术以免服务器被停止使用
客Scanning外网
IP酌情封锁，客人需要及时反馈技术以免服务器被停止使用
第一次—给予时间清理
第二次—警告并且给予时间清理
第三次—警告并且给予时间清理
第四次—警告并且给予时间清理，极力建议客户重新格式硬盘如果不能找到根源
第五次—停用以及格盘 （允许备份数据并收取50美金费用）
投诉频率
每个礼拜5次以上，警告并且给予时间清理
每个礼拜5次以上，警告并且给予时间清理，极力建议客户重新格式硬盘如果不能找到根源
每个礼拜5次以上，格盘 （允许备份数据并收取50美金费用）
客户scanning 内部IP——例如 192.168x.x或者10.x.x-有可能是病毒
第一次—警告并给予时间清除病毒
第二次—停用24小时
第三次—停用或者封锁端口
第四次—停用或者封锁端口
第五次—格盘
钓鱼式攻击
第一次—警告24小时内清除网站
第二次—封锁端口80，清除网站
第三次—封锁端口80，清除网站
第四次—封锁端口，给予客户时间备份数据如果需要
第五次—格盘（允许备份数据并收取50美金费用）
内部发出的DDOS/外来的DDOS
第一次—停机并且通知客户。启用机器如果客户要求，加载防火墙如果客人可以使用
第二次—停机或者加载防火墙，启用机器如果客人要求
第三次—停机24小时，加载防火墙
第四次—停机并且酌情格盘
第五次—格盘（允许备份数据并收取50美金费用）
如果客户无法自己及时找出问题的所在，我们会建议客户重新格式硬盘，
Krypt团队
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