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本帖最后由 vpscn 于 2024-8-21 16:08 编辑
已经给客户发电子邮件通知:
Important Notice: JustVM Service Termination and Data Backup Instructions
We regret to inform you that, due to ongoing and unresolved issues with our current data center provider, JustVM will be closing its operations. Despite our best efforts, we have encountered persistent challenges with network stability and IP management that could not be resolved to our satisfaction.
Important Dates and Actions Required:
Service Termination Date: All servers and services will be shut down on September 21st.
Data Backup: We urge you to back up all your data within the next 30 days to avoid any loss. Ensure that you complete this process before the service termination date.
Support and Refunds: To initiate your refund, please open a support ticket through our customer support portal. Refunds will be processed on a prorated basis, starting after the closure date of September 21st, and will follow a FIFO (First In, First Out) approach. Kindly submit your ticket as soon as possible to ensure timely processing.
PayPal Subscriptions: If you have any active PayPal subscriptions with JustVM, please cancel them to avoid any further charges.
We sincerely thank you for your support and loyalty throughout our service period. It has been a pleasure serving you, and we deeply regret any inconvenience this closure may cause.
If you have any questions or need assistance during this transition, please do not hesitate to contact our support team.
Thank you for your understanding.
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重要通知：JustVM 服务终止和数据备份说明
我们很遗憾地通知您，由于我们当前的数据中心提供商存在持续且未解决的问题，JustVM 将停止运营。尽管我们尽了最大努力，但我们在网络稳定性和 IP 管理方面仍遇到持续挑战，无法得到满意的解决。
重要日期和所需操作：
服务终止日期：所有服务器和服务将于 9 月 21 日关闭。
数据备份：我们敦促您在接下来的 30 天内备份所有数据，以避免任何损失。确保您在服务终止日期之前完成此过程。
支持和退款：要启动退款，请通过我们的客户支持门户开立支持票。退款将按比例处理，从 9 月 21 日关闭日期开始，并遵循 FIFO（先进先出）方法。请尽快提交您的票，以确保及时处理。
PayPal 订阅：如果您有任何与 JustVM 的有效 PayPal 订阅，请取消它们以避免任何进一步的费用。
我们真诚地感谢您在我们的服务期间的支持和忠诚。我们很荣幸为您服务，对于此次关闭可能造成的任何不便，我们深感抱歉。
如果您在此过渡期间有任何问题或需要帮助，请随时联系我们的支持团队。
感谢您的理解。
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