Thank you for contacting us regarding your account. We have escalated your account for review and it was determined that it will remain closed. This decision is final. From now on, Customer Support cannot communicate. We are ceasing communication.The only information we can share with you is our public documentation on services usage, available here: https://www.oracle.com/assets/cloud-csa-v012418-sg-eng-4419911.pdf
Regards,
Gabriela Martinez | Oracle Cloud Infrastructure Customer Support
Working Hours: Mon-Fri 07:00 - 16:00 AMER
