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Your storage service in Tokyo was unfortunately placed after 03/25/2022, which means it was later in the creation queue, and as a result, we ran out of space before it could be activated. There are a few choices you have on how you want to proceed.
1. Full Refund & Cancellation. Please reply back to this ticket and let us know you want a refund, and it will be processed.
2. Wait Longer. For this option, do not contact us and do not reply to this ticket, and it will be the default choice. If you reply to this ticket or open a ticket, your service will be cancelled & refunded, so if you would like to wait, please do not contact us. The current ETA is at least 4 more weeks. It may take longer.
3. Change to Los Angeles We are close to processing activations in Los Angeles. Reply back and let us know you would like to change to this location, and activation will occur sooner than waiting for Tokyo.
We apologize for any inconvenience. Since your service is 500GB, if you decide on #2 and do not contact us, you will be guaranteed a spot on our next storage node in Tokyo. You may still change your mind at any time and request #1 instead by replying back.
还等一个月呢？
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