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Published Time: 26/8/2021 17:05:57
Title: Users' OneDrive for Business storage limits are lower than expected
User Impact: Users' OneDrive for Business storage limits are lower than expected.
More info: For any content which exceeds the 1TB storage quota, users may only be able to see their content in read-only mode.
Whilst in read-only mode, users can access their content in OneDrive for Business, but are unable to make changes.
Current status: We've determined from the gathered logs that an exception is not recognizing user licenses and reverting the storage quota limit to the default settings of 1TB. We're changing the way the quota is calculated, which should mitigate the issue.
Scope of impact: Impact is specific to users who are served through the affected infrastructure.
Next update by: Thursday, August 26, 2021, at 11:30 AM UTC
Published Time: 26/8/2021 15:07:37
Title: Users' OneDrive for Business storage limits are lower than expected
User Impact: Users' OneDrive for Business storage limits are lower than expected.
More info: Some users may also be in read-only mode during this event.
Whilst in read-only mode, users can access their content in OneDrive for Business, but are unable to make changes.
Current status: We're continuing to review our available system data, whilst additionally working with your representatives to gather diagnostic logs to isolate the root cause of impact.
Scope of impact: Your organization is affected by this event, and any user may have lower than expected limits for their OneDrive for Business storage.
Next update by: Thursday, August 26, 2021, at 9:30 AM UTC
Published Time: 26/8/2021 14:16:16
Title: Users' OneDrive for Business storage limits are lower than expected
User Impact: Users' OneDrive for Business storage limits are lower than expected.
Current status: We're reviewing available system data to determine possible underlying causes of this issue.
Scope of impact: Your organization is affected by this event, and any user may have lower than expected limits for their OneDrive for Business storage.
Next update by: Thursday, August 26, 2021, at 7:30 AM UTC
Published Time: 26/8/2021 14:02:17
Title: Users' OneDrive for Business storage limits are lower than expected
User Impact: Users' OneDrive for Business storage limits are lower than expected.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
Scope of impact: Your organization is affected by this event, and any user may have lower than expected limits for their OneDrive for Business storage.
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