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同志们，遇到Rebel耍流氓了，事情是这样的：
早前在Rebel家注册了三个域名，域名到期忘记续费。后面想起便登陆上去看了下需要收取域名保管费，当时也没多想，就随手更新了下后台的默认支付为paypal，我只是添加了paypal账户，后面过来几个小时候，居然自动帮我给续费了，三个域名收取了50多刀，割肉啊~
于是，索性争议了这两个订单。毕竟不是我主观上续费的。他们家系统居然这么流氓自动给续费了。还收了这么高。
争议发出两天后今天收到他们的官方邮件，不是在paypal商家回复我，是直接邮件联系我。原文如下：
第一封邮件
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#- Please type your reply above this line -##
Thank you for contacting Rebel.com. We have received your message and a member of our Customer Experience team will respond to you soon.
For your reference, your ticket number is 122332. If you would like to add a comment or update us with more information, please simply reply to this email.
Thanks!
Your Rebel.com Customer Experience Team
Al Lavergne (Rebel.com)
Mar 19, 16:04 EDT
Hello,
I am contacting you in regards to a recent chargeback we have received. On March 16th, you were billed $20.19 USD in Order 20000474767 for the renewal and recovery of x****.com. Later that day, we received notice that the order had been chargedback.
Can you please respond with information regarding this chargeback? If you intend to keep the domain, we will need you to pay the $20.19 USD, plus a $30.00 USD chargeback fee (something we are charged each time a chargeback occurs). Please respond to confirm if you would like us to charge this to your PayPal account.
Please let me know if you have any questions.
Sincerely,
Al Lavergne
Customer Experience Supervisor
Rebel.com
1.866.497.3235
==============================================
以下为第二封邮件
##- Please type your reply above this line -##
Your ticket 122332 has been updated. Feel free to reply to this email with any questions or to respond to our update.
Thanks,
Your Rebel.com Customer Experience Team
Al Lavergne (Rebel.com)
Mar 19, 16:07 EDT
Hello,
In addition, you have charegedback another order for two other domain renewals. The details are below.
March 16th, 2018
20000474784
36***c.com
4*****.com
$30.38 USD
Plus $30.00 USD chargeback fee
Sincerely,
Al Lavergne
Customer Experience Supervisor
Rebel.com
1.866.497.3235
https://www.rebel.com/i/web-hosting
Al Lavergne (Rebel.com)
Mar 19, 16:04 EDT
Hello,
I am contacting you in regards to a recent chargeback we have received. On March 16th, you were billed $20.19 USD in Order 20000474767 for the renewal and recovery of x****.com. Later that day, we received notice that the order had been chargedback.
Can you please respond with information regarding this chargeback? If you intend to keep the domain, we will need you to pay the $20.19 USD, plus a $30.00 USD chargeback fee (something we are charged each time a chargeback occurs). Please respond to confirm if you would like us to charge this to your PayPal account.
Please let me know if you have any questions.
Sincerely,
Al Lavergne
Customer Experience Supervisor
Rebel.com
1.866.497.3235
现在从这两封邮件来看是叫我确认要给我退款的意思吗？如果是给我退款，还要我补30美元的退款费用么？
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