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发表于 2011-10-20 12:49:00
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好人，翻译一下https://www.burst.net/orders/db/sla/form.shtml 意图
BURSTNET™ SECURE SERVICE LEVEL AGREEMENT (SLA) FORM
Please complete this form carefully and press submit when you are done. Once you submit this form, your request will be processed promptly
and you will receive confirmation via email shortly afterwards.
Account Information
Email Address
Your Name
Billing Account Number
Billing Account Password
Server/Service Name
Reseller Code (optional)
Request Information
SLA Request
Month or Date Making SLA Credit Request Concerning
If Date Occurance, Please List Hours in Question
Please list below the full details regarding your request
Please list any relevant data, including, but not limited to;
dates, times, server names, monitoring reports, ticket numbers, etc...
BurstNET™ will review the request, and compare to our monitoring
records, and issue credits as deemed necessary - on a case by case basis.
If you wish to cancel service for this order at any time, you MUST fill out the Service/Feature Cancellation Form. Not using the service, or moving your service elsewhere, IS NOT a valid method of cancellation. |
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